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Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

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  • "I have had work done on a previously owned Chief by Mike and others at the Charlotte dealer and I cannot say enough. From top Mark down to the sales in the store, every one has gone out of their way to make sure I had what I needed or the information I wanted. I will travel from wherever I am if possible to have theses people work on my machine."

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    Randy Frey - Troy, IL
  • "Thanks Andrew, Rose Mary and Mark for the greatest experience in a life time (61 years young). Mark, please thank Andrew and Rose Mary for all they did and will continue to do with my Indian Experience!"

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    Tim Ledbetter - Kannapolis, NC
  • "Charlotte Indian was the closest dealer when I pre-ordered my bike in July. (500 miles away.) The stage was set when Mark answered the phone personally when I called to ask about getting a new Indian. 30 minutes later he had my deposit and my loyalty. It is obvious to anyone who meets him, he is the real deal. As the wait for the bike dragged out, I got to talk to Mike, Rose Mary and Andrew. They were the definition of professional and pure gold when it came to answering any questions I had (there were a lot). I could tell that this was a pretty special team. Finally the call came and I made the trip to pick up the bike. Mike and Rose Mary really went above and beyond to accommodate my situation. I had a very tight window to pick up the bike and they made it look easy. Since that first call in July, Polaris has opened up three other Indian dealers that are much closer to me. I told Mark that they could open one up in my town but it won't matter; Charlotte Indian is my dealer. I have never felt more like a V.I.P. in my life. Every expectation I had was exceeded and my wife was blown away just watching it all go down. I will tell this story 100 times in the years to come. Thanks guys."

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    Tom Warren - Collierville, TN
  • "What an amazing experience buying from Indian Motorcycles Charlotte! Andrew and Mark were wonderful, responding quickly to every phone call and question. Amazing follow through with service. These guys treated me like I was their most important and only customer. They always went above and beyond, whatever the reason. P.S. I love my bike as much as my experience with Indian - Charlotte!"

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    Anthony Lamantia - Charleston, SC
  • "You guys are AWESOME! I had made an appointment with Mike to get Chief Joseph worked on and do to illness and weather could not make it over, Rescheduled, ran into weather again only to show up after you had closed, When I pulled in from the highway, mike was pulling out to go on vacation...he turned around on a Saturday evening as he was leaving on vacation so that I could leave the bike. The following Tuesday I called Andrew (definitely one of the nicest people you could meet) and he and the crew busted their butt to make sure our bike was ready (in new condition) for me to get back to Tennessee, even though I had done a poor job of communicating. If anyone is ever in question about where to take their bike if they want high quality work and great people to deal with rest assured Indian of Charlotte is the place to go. Special thanks to Mike and Andrew for the extra effort...you guys are the best! Mike and Judy Auvil"

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    Mike And Judy Auvil - Chattanooga, TN
  • "My husband James and I wanted to express our sincere thanks to Andrew Nance who from the outset was a true professional who treated us both with extreme courtesy and our buying experience was expeditiously handled. Andrew made the experience a true joy and his representation of the Indian Motorcyle is commendable and noteworthy. We will be back to purchase a bike for myself due to his relationship with us. Andrew is now the face of your dealership to us. Also, we would be remiss if we did not also commend the service we received from Rosemary and to compliment your dealership on the other members who were there on the day of our purchase (May 25, 2013). Your dealership has a great Team that portrays the total picture of a FIRST RATE NUMBER ONE Indian Dealership. All said and done, we applaud your dealership. Sincerely, Colleen & James Hall"

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    James &Amp; Colleen Hall - Linden, VA
  • "Just a short note to say thanX to Andrew Nance. I inquired about the '13 Chief Vintage LE you had -- unfortunately my inquiry was too late (just sold). Nonetheless, Mr. Nance spent time out of his busy Saturday to talk to me about Indian motorcycles. I will own an Indian -- perhaps the new '14 Chief Classic that's being teased by Indian's corporate hqs. And when I do purchase, it will be from Mr. Nance at Charlotte. I'm not a tire kicker or 'lookey-lou' -- I've waited a long time to own an Indian Chief -- this will be my retirement gift to myself. So, please keep me on your list. r/ Bill"

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    Bill W. - Fredericksburg, VA
  • "May 4, 2013 Mark, Just wanted to drop you a line to let you know that even though I have only rode the 8-ball once since I picked it up, I really enjoyed it and thank you for selling it to me for what I think was a decent deal. I rode for at least 2 hours and had absolutely no Idea where I went. I just know I ended up at home smiling. Now all I have to do is sell the Kawasaki and I, and the wife will be happy. You have a beautiful dealership there. Not only is it large and modern, it is well set-up for retail sales, sales of some beautiful machines from Indian and Victory. I enjoy being in your store and especially appreciate the collectables you have there, along with the modern machines. But most of all you have some good people working for you there whom made my buying experience relaxed and pleasant. Everything about my purchase was very professional and courteous. You should also know that your man Andrew who sold me on the bike, expressed casual professionalism, good knowledge of the product in all aspects, and offered me unpressured salesmanship, of which I really appreciated. He sold me on merits alone. And he is continuing his support for me after the sale and I am sure will also do so in the future. I am happy to have purchased a well made American product from good people at a good price. See you soon. Thank you. Sincerely, Mike Johnston"

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    Mike Johnston - Winnabow, NC
  • "I trailered my 2012 Vintage down to Charlotte after completing an Army school in KY. I had met with Mike and Andrew last December and set a plan into place for doing the Stage 1 upgrade. Prior to this appointment, I also spoke with Andrew about putting a front bumper on Nijlon while she was being worked on. Once I arrived, I added a derby cover and shift linkage to the total just because of the quality work in the service department. While Nijlon was on the lift, I raided the showroom for lil goodies to take back to RI with me. I can't say enough about Mike, Andrew, and Mark, who took time out of his day to talk with me about Indian stuff. Once Nijlon was done, Mike and Mark helped me load her back onto the trailer for the long ride home. My only regret is that these guys aren't closer to RI, lol! Thanks again Indian of Charlotte!!!"

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    Scott Gould - North Smithfield, RI
  • "I don't believe there is enough space to write everything I experienced at Indian Victory Charlotte. The owner and staff were unbelievablly helpful and patient while calling for several weeks prior to my purchasing. I must have had 83 questions, and called on each one of them it seems like. The time and care they took to make sure I was top priority and also getting the bike ready with my accessories was great. When I arrived to pick up the bike, they treated me with the utmost kindness, made me feel like we were friends for years. I've been to several HD Dealers in the past, and felt like I was a bothering them. If you've never been treated like "Royaltie" you have to visit this dealership. Although it's over 500 miles to this dealership, I look fwd to visiting them with all my bikes needs. I'm glad they're not closer, I might just buy another one! The staff that service the bikes are true friends, always there to answer any questions, offer suggestions, and give honest answers. By far the best Dealership I've ever been to."

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    Bobby June - Panama City Beach, FL
  • "Another great experience at Indian Motorcycle Dealership in Charlotte NC. Made an appointment 2 weeks prior to my 500 mile service with service manager Mike Steranko. Making the trip up from WPB Florida was like a trip to Disneyworld! Beautiful Dealership and warm friendly staff to take care of you. Service was complete in 3.5 hrs and new hand grips installed and I was off to WPB again. Thank you to owner Mark Moses, Service Manager Mike Steranko, and Sales man Andrew Nance for the hospitality and service! Looking forward to my 2500 mile service! Thanks everyone. Ride safe!! Patrick WPB Florida"

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    Patrick Fioretti - West Palm Beach, FL
  • "Great experience with Indian-Victory Charlotte. I purchased the last 2012 Cross Country in stock and couldn't have asked for better service. Mark, the owner, made everything straightforward and worked hard to make sure I got all the incentives I was eligible for -- setting me up with a great deal. Rose Mary made the paperwork process a breeze. Although I'm an experienced rider, Mike, the service manager, went through all the ins and outs of the bike at delivery and made sure I didn't ride away with any questions. Everyone I met was friendly and helpful. Mark and his crew definitely have a new life-long customer."

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    Chris Nowlin - Mooresville, NC
  • "What a fantastic day I had at your Dealership in Lowell NC. I made the trip up from WPB Florida to pick up my New 2011 Chief Roadmaster. Salesman Andrew was extremely knowledgable and made me like I was part of the Indian family! Owner Mark Moses was there every step of the way to answer any questions I had. Service Manager Mike Steranko answered all my questions concerning performance parts for my Roadmaster and what would benefit the bike the most. Even the paper work process was a fun experience with Rose Mary Duffin leading the way!! I will own this bike for the rest of my riding days which means I will be with the Indian Family for many years to come. Thank you all!! Pat WPB Florida"

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    Patrick Fioretti - West Palm Beach, FL
  • "I ordered a rebuild kit for the front brake caliper and a speedometer cable for my 1999 Chief. #1 I was impressed that you had the parts in stock and #2 I was amazed that I received them in 2 days. The parts are exact fit and good quality. I will order from you again, it feels good to have a dealer where you can get parts for a fairly rare bike."

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    Tom Wilson - Chattanooga, TN
  • "My wife an I visited your store during the first week of July. The young man in the show room (Andrew) was very helpful. I bought several shirts, patches, pins, a belt buckle and a couple of bandanas. Even though Carolyn is not big into motorcycles she was very impressed with your store and the quality of your bikes.. One of her remarks was there was a certain amount of "class" that she hadn't found at the "other" motorcycle stores. We will be back and hopefully one day I will own a Chief."

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    Anonymous - Cyclone, WV
  • "I travelled from Chicago to buy a used BMW from Andrew Nance. I made the almost 800 mile drive based on some photos and the information Andrew provided. The bike exceeded my expectations. It was everything Andrew had promised and more. In addition to the motorcycle, Andrew, Rose Mary, and Mark all treated me with honesty, kindness, and respect. They made the whole buying experience a pleasure and the 1600 mile roundtrip well worth it. I have bought many motorcylces in my time, but this experience is absolutely at the top of the heap. Thank you all Scott"

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    Anonymous - Yorkville, IL
  • "Always dreamed of having our Indian. Charlotte Indian made the dream day perfect.. Treated with respect, felt like we were part of the family. Not blowing smoke this dealership is the real deal.....everyone has been a pure joy for us to work with.. I would highly recommend to any one even thinking about getting an Indian, that this is the place."

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    Mike And Judy Auvil - Chattanooga, TN
  • "We made the trip from Texas (little over thousand miles up there) and I finally got me a 2012 Indian Chief Vintage. As of today have 1438 miles on it and no problems. Mark and his employees I give them a 10. We need a Indian dealer like Mark Moses down here in Texas. The man knows his Indians,explains things in detail with you. Been riding Harleys for many years and bought a Victory Cross County Tour and sold it to buy this Indian. The paint,chrome is notch's above Harley. Why I waited so long I do not know. My dad use to have a Indian 4cyl many years ago then he went to Harleys. He use to always talk about the Indian. He had hs Indian when he was young and I did not get mine till I was old. My son rides Harleys and he said his next one will be a Indian so we go back to Indian Charlotte to buy another one from Mark Moses."

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    Larry Schultz - Flatonia, TX
  • "What a great dealership to deal with.I got a 2013 Chief Vintage LE.Thanks Mark.Great walk thru on features and operation of the bike.Been riding another brand all my life and this is the first Indian motor we have owned.If you are looking for a great ride with customer service go see Mark in Charlotte.Thanks"

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    Biff Barrier - Mills River, NC
  • "I have been riding Victory Motorcycles for around 8 years. My wife started driving this year, and after a few months on a starter bike has been looking to move up. After checking out the Victory website, she decided she wanted to get a closer look at a Vegas 8-Ball. I did some on line searching and found one at this dealer, so we made a road trip last Saturday from Columbia, SC. I have been inside of nearly 20 Victory Dealers all over the country; this was by far the cleanest, most professional looking facility that I have ever seen. My wife walked right over to the 8-Ball to take a look, and Andrew Nance, did an OUTSTANDING job of making us feel at home and answering all of our questions. He understood that the bike was for HER, and made sure that she felt comfortable. I can tell you this was not the case in some of the dealerships that we have visited. Andrew convinced my wife to test ride their Hammer-S demo, and understood that she has limited driving experience. He chose a route that she was comfortable with, and let her set the pace. She came back with a huge smile on her face after riding a Victory for the first time, and I attribute a lot of that to Andrew's patience. The good news is, my wife is sold on Victory. The bad news is, after riding the Hammer, she wants a Hammer 8-Ball, and we are going to have to wait for the '13 to come to Indian-Victory in Charlotte NC! Thank you for your help, I would recommend this dealer to ANYONE!"

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    Anonymous - Columbia, SC
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