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Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

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  • "Having never owned a motorcycle in my life (34 years at the time) I was both eager and anxious to purchase my first with my newly obtained training course certification and endorsement. I had driven past that giant Indian sign off of the interstate for many years but I finally had a real reason to notice it and take note of the brand Indian Motorcycle. I checked out a few other "brands" but was immediately sold on the brand and beauty of my Indian Scout. The owner, Mark, who was also my salesman, preached the history of Indian to me when I came in for my scheduled visit. He didn't try to sell me a bike, he wanted me to know the rich history of Indian and the passion that those own one have for them. The bike spoke for itself. I am proud to say that the same passion now flows in my blood. Indian for life! Thanks Indian Motorcycle of Charlotte for being a great sales team and service team that are unparalleled in all aspects."

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    Ryan H. - Charlotte, NC
  • "I think we can all agree that Indian is a fantastic motorcycle. You could buy one at any Indian Motorcycle Dealer; If you want to purchase a motorcycle, parts, apparel or have your motorcycle serviced, I would highly recommend Indian Motorcycle Charlotte. Not just for the products, but for the people that make up this great organization. I have personally interacted with each member of the team and I have not been disappointed. Each and every member is friendly, knowledgeable and a pleasure to be around. I have always been treated with courtesy and respect. You will most likely encounter Holly and Larry in the Showroom; Both will offer you a warm welcome and allow you to browse without pressure, but always be close by to lend a hand. Richie, Will and Joe will assist you with your service needs. These guys have a ton of knowledge to get you back on the road or keeping you there with dependable routine maintenance. No problem is too large or small for this team and they truly care about your needs as a motorcyclist. Mark, you have assembled a wonderful team of professionals! I've purchased three Motorcycles from you to date and your Dealership has put a big smile on my face and my wife's as well. Keep up the great work! Indian Motorcycle Charlotte.... You Rock!!"

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    Phil M. - Lancaster, PA
  • "I have been totally blown away by my shopping/trade in purchase experience at Indian Motorcycles of Charlotte. Mark Moses I s a great owner/general manager, who is not only very helpful in making a deal happen... but very knowledgeable about Indian motorcycles. After the purchase, Mark gave me more information and details about my new bike than I have ever experienced in any purchase of anything period. Everything about the purchase of my 2016 Chieftain (custom paint #4 of 5) was wonderful. The "special touch details" this dealership provides is off the charts. Even the paperwork concerning the deal has a large sticker, printed off, with your name on it. Since I was buying a special bike with an exclusive, never to be repeated paint scheme, I was also provided with a framed certificate of ownership telling about the bike. And I received an Indian Head penny from Mark's own collection...not to mention some other free stuff given by Mark. Now that is just some information about the deal...which made me feel like I was a rock star or something. BUT AFTER PICKING UP THE BIKE and now having the chance to ride it on some familiar roads I would ride my former bike (2011 Victory Cross Roads) on every day, I am impressed and happy beyond measure at how well my 2016 Chieftain performs. I have never ridden on any bike period that can come close to the handling and ride I get with my Chieftain. Mark refers to the Indian as a "premium" bike...and after riding it I can testify he was not making some salesman type statement to sell a new bike. The Indian is a premium bike. I cannot believe I now ride such a great American made motorcycle. If you don't believe me, go take a demo ride for yourself! Thanks again Mark and to all the staff at Indian Charlotte!"

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    Joseph Parson
  • "Couldn't image having a better experience anywhere else! I'm loving the bike. Deciding on the Roadmaster was great, but deciding to buy with the guys at Indian of Charlotte was even better. Aaron was fantastic, the service department has been quite helpful, the folks at the retail counter are professional and friendly, and its been great getting to know Mark, the owner, a little bit. The whole team has really offered me the full Indian experience, and I highly doubt you can get that at most other places. Getting to know the folks in IMRG has also been great, and Mark facilitated all that as well. In short, coming to Indian of Charlotte was almost a better decision than the bike itself, but let me be clear, I LOVE THAT DAMN BIKE!!! Hats off to you and your whole staff. Very well done!"

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    Jack Oxendine - Belmont, NC
  • "I cannot begin to say how impressed i am with the customer service , especially Andrew in parts , i have a 2013 chief vintage and everything i have bought is exactly the right part and him and the techs have been kind enough to answer all my questions , and when they say they will call back they do . EXTREMELY PROFESSIONAL ! Thanks So Much God Bless Wardy from OHIO"

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    Randy Ward - middletown, OH
  • "Such a great pleasure working with Mark and his a-plus crew on the 2015 Roadmaster...definitely will be doing more business in the future."

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    Dave De Keyser - Neenah, WI
  • "I just want to say the folks at Indian Charlotte have made my experience an absolute joy. i absolutely love my 2015 Chief Vintage and so does everyone who sees it."

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    Mitchell Hayslett - clifton forge, VA
  • "Mark I want to thank you and your Staff for a great experience I had while visiting Charlotte. My friends and I have been going on a bike trip every Memorial day Weekend for the past 14 years. This year we decided to ride down to Charlotte for the Coke Cola 600 race, while on or way down from Massachusetts my 2001 Indian Centennial Chief encountered a starter problem leaving me to jump start it every time we stopped. I planned on visiting Charlotte Indian just for the experience of going there but then I really needed you guys, when I called your floor staff was more than helpful and immediately connected me with Mike. Once I got my bike to Mike he stopped all other work to work on my bike and promised to get me on the road the same day in which he did, while waiting we were talking to Aaron your salesman, Aaron made us feel so comfortable and was so friendly. we even took a demo ride on the new Road Master, man what a beautiful running and looking machine, and as promised Mike had us on the road once again so even with having to spend the day getting work done at a dealership it was still a excellent day thanks to you and you Dealership My hat goes off to Mike and his Service Dept. Thanks and always Ride Safe"

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    Bob Mcbride - Mendon, MA
  • "Purchased a 2014 Chieftain in May of 2014. Mark worked with me on financing and gave me top dollar for my trade in. I came all the way from FL to purchase from him because my local dealers could not touch his deal. When I got there to pick it up the aftermarket passenger floorboards was installed along with the passenger backrest. The wife and I rode it 500 miles in the mountains and the dealer performed my break in service. I called them a year later to reschedule another service and they once again bent over backwards to accommodate my needs since Im out of town. Great dealer great service department. From Mark in sales to Mike in service I couldn't have received better treatment."

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    Anonymous - Titusville, FL
  • "Overall experience was Great... I had no knowledge about Motorcycles so Mark and Staff answered all my questions about the Scout and Vintage models. I bought 15-4549 Red/Cream Vintage... Thank You Charlotte Indian Motorcycles for a Fantastic Ride"

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    Edward Mcnorton - Sanford, NC
  • "Truly Rock Star Status!!! That is thing label you have to put on Indian Motorcycle Charlotte. Everything first class and top notch. I was looking to add a cruiser to partner with my Hayabusa and I did not want to be another HD owner to be lost in the "parking lot". I emailed my expectations and all I can say is I love my 15 Indian Chief Vintage (Andrew is the man)! Nothing but professional, knowledgeable and a good dude, but he displayed all of this to me on the phone before I met him in person. Meeting Mike and the whole team in Charlotte was an experience I would never forget. My hats off to you for everything couldn't be happier with my purchase and the help.... Well done!"

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    Lawrence Schaffer - Portsmouth, VA
  • "I only rated these guys a 5... since there wasn't a 6. What a first class organization. I had never even considered an Indian but after visiting Mike,Tera, Mark, and don't forget Rosemary in finance I was sold. Everyone is knowledgeable, friendly, and sincere. I would have left my feedback sooner, but couldn't get off the bike and to a computer. If you want "Old Fashioned" customer service and a great dealer you won't find any better than here. Absolutely the best motor vehicle buying experience I have ever had."

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    Joe Fochler - Chesterfield, SC
  • "Mike has been with me from start to the finish, clear, to the point,and gives all the option and thus far, parts on time as told. Thank you for the honesty."

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    Brian Slack - Gaffney, SC
  • "Had not had service recently on my bike and a lot needed done. Work is top notch and everyone was incredibly helpful and knowledgable. Everyone I know will hear about the great service I and my bike received. Thanks everyone"

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    Jay Irsik - LaGrange, NC
  • "I Purchased a new Chieftain..awesome experience and well worth the trip from Texas. Mark took care of my every need and exceeded my expectations. They even programmed my Bluetooth to get me "road ready". The bike performed flawlessly..1192 miles in a day and a half ! Indian Charlotte went the extra mile and then some !! Why would I purchase anywhere else ? My sincere appreciation to the whole Staff at Indian Charlotte...Well Done !!"

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    Paul Dauer - Bowie, TX
  • "The purchase of my 2014 Indian Chief Vintage was a positive experience. Everyone was very accommodating and great to work with.... What a great ride, I can't stay off of it. Mark you were right, I get so many questions I have had to learn the history of Indian Motorcycles to answer the questions. It also made me appreciate what I really had with my new Chief Vintage. Thanks for everything..."

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    Trey Harrington - Richmond, VA
  • "Andrew made made buying and decision experience a breeze. I felt that he shot me straight and had my best interest at heart. No pressure what so ever! He even stayed an hour passed closing to ensure I was fully informed about the bike and its functionality etc.. Thanks guys!!!!!!"

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    Rusty Earle - Kings Mtn, NC
  • "Finally !!!! My bride of 34 years agreed to let me have my "Dream" bike I had been drooling over for years. With my 60th fast approaching, I moved in for the final push. I said I have been a good husband and father, it's now or never. She said yes, I nearly fell from my chair. I had found an immaculate low mileage Gilroy online at Indian Motorcycle Charlotte. I think when she saw it, she was in too. Called and talked to Mark and made my down payment. Within a week, I took the required state class, got my license and insurance and was waiting outside when they opened the following Saturday. What a great experience !!! Special Thanks to Andrew who made sure I was comfortable with the bike and it's controls and to Chris who helped load "Tatanka" for the long ride back home. Every person at this dealership treats you like you are their only customer. I am in the wind now and living life to the fullest. Thank you EVERYBODY at Indian Motorcycle Charlotte for a wonderful experience."

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    Don Mccready - Holiday, FL
  • "I have had work done on a previously owned Chief by Mike and others at the Charlotte dealer and I cannot say enough. From top Mark down to the sales in the store, every one has gone out of their way to make sure I had what I needed or the information I wanted. I will travel from wherever I am if possible to have theses people work on my machine."

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    Randy Frey - Troy, IL
  • "Thanks Andrew, Rose Mary and Mark for the greatest experience in a life time (61 years young). Mark, please thank Andrew and Rose Mary for all they did and will continue to do with my Indian Experience!"

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    Tim Ledbetter - Kannapolis, NC
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